Current News around Corona

UPDATE Guidelines for health and safety on board

 

Health Protocols for cruises departing through 31.03.2022

Guests must have the following:
•    Received their final dose of an authorized COVID-19 vaccine at least 14 days before the beginning of the cruise (mixed vaccinations now allowed!)
•    Proof of vaccination
•    Proof of a negative viral COVID-19 test (PCR or antigen) taken within 2 days of their embarkation
•    Are required to wear a face mask in certain areas

You can find detailed information on:
•    vaccination and testing requirements
•    to do’s before you sail
•    onboard experience
•    health & safety
on our homepage via this link.  

 

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Latest announcements
LAST UPDATED: 19.10.2021

 

Munich, 19.10.2021

Dear guests,

we are pleased to inform you that cruises departing from 09.11.2021 from/to USA by Carnival Cruise Line are now bookable again.

We look forward to welcoming you back on board soon!
Your Carnival Cruise Line Team


Munich, 08.10.2021

Dear Guest,

With 17 ships scheduled to return to service by the end of the year, we are very pleased with the progress we are making returning to guest operations. Our vaccinated voyages have been operating very successfully and feedback from the many guests who have sailed with us these past few months continues to be overwhelmingly positive.

As we look ahead to the new year, we have identified plans for the first two ships that will restart – Carnival Sunshine from Charleston on 13.01.2022, and Carnival Liberty from Port Canaveral on 11.02.2022.

The following ships will operate through 28.02.2022

Galveston: Carnival Breeze, Carnival Dream and Carnival Vista
Miami: Carnival Freedom, Carnival Horizon, Carnival Sunrise and Carnival Conquest
Port Canaveral: Mardi Gras, Carnival Elation, Carnival Magic and Carnival Liberty (effective 11.02.2022)
New Orleans: Carnival Glory and Carnival Valor
Long Beach: Carnival Panorama, Carnival Radiance and Carnival Miracle
Baltimore: Carnival Legend
Tampa: Carnival Pride
Charleston: Carnival Sunshine (effective 13.01.2022)
We will be operating our cruises in January and February as vaccinated cruises with our current protocols. We will continue to keep you informed with information on our protocols as things evolve.

However, we will continue to take a phased approach as we bring back the remainder of our fleet in the new year as we staff ships, train our crew on new operating protocols, and work on the many other issues related to the resumption of service.  As a result, we will need some additional time for certain ships and need to cancel the following voyages:

Carnival Ecstasy, Paradise and Sensation: 01.01. – 28.02.2022
Carnival Splendor: 01.01. – 07.02.2022
Carnival Spirit: 01.01. – 20.02.2022
Carnival Sunshine:  03.01. – 08.01.2022
Carnival Liberty: 03.01. – 07.02.2022


All affected guests or their travel agencies will be contacted individually with all information and details regarding cancellation and rebooking.
We ask for your kind understanding that, in these exceptional circumstances, it will take us longer than normal to respond to your inquiries.

We strive to process your enquiries as quickly as possible and ask you to send them by e-mail to info@carnivalcruiseline.de

Thank you for your continued support!
Your Carnival Cruise Line Team



Munich, 09 September 2021

 

Dear guests,

Consistent with government directives, Carnival Cruise Line is extending its pause in guest operations in Australia as indicated for the below voyages:

•    Carnival Splendor – sailings through and including 14.01.2022
•    Carnival Spirit – sailings through and including 16.01.2022 


All affected guests or their travel agencies will be contacted individually with all information and details regarding cancellation and rebooking.
We ask for your kind understanding that, in these exceptional circumstances, it will take us longer than normal to respond to your inquiries. 

We strive to process your enquiries as quickly as possible and ask you to send them by e-mail to info@carnivalcruiseline.de.  

Thank you for your continued support!
Your Carnival Cruise Line Team


Munich, 09 September 2021


Dear guests,


Carnival Cruise Line has announced the following updates regarding its restart plans as well as testing and vaccination requirements.

Restart

Carnival Valor – effective 01.11.2021 from New Orleans
Carnival Legend – effective 14.11.2021 from Baltimore 
Carnival Conquest – effective 13.12.2021 from Miami
Carnival Radiance – effective 13.12.2021 from Long Beach

Cancellations

Although Carnival is making good progress returning its fleet to guest operations, the cruise line will continue to take a phased approach as ships are staffed, the crew is trained on the new protocols, supply chain issues are managed and work with the destination partners continues.
Consequently, Carnival also announced the following sailing cancellations:

Carnival Conquest – 08.10.2021 through and including 10.12.2021
Carnival Sensation – 21.10.2021 though and including 31.12.2021
Carnival Liberty, Sunshine, Paradise and Ecstasy – 01.11.2021 through and including 31.12.2021

Carnival also announced that, while progress continues on Carnival Radiance’s transformation, the work period had to be extended, given supply chain and other challenges created by the global COVID-19 situation. 
As a result, Carnival has cancelled all sailings from 05.11.2021 through and including 10.12.2021.


Bookability via Inter-Connect

Cruises from/to US ports though 30.11.2021

Due to the uncertainty regarding the entry requirements for the USA, we have decided internally to block all departures from/to the USA for new bookings with a departure date up to and including 30.11.2021.

Cruise from/to Australia through 30.06.2022

Due to the ongoing uncertainty regarding the resumption of cruise operations in Australia, we have decided internally to block all departures from/to Australia for new bookings with a departure date up to and including 30.06.2022.

Please note, these are not cancellations by the cruise line and existing bookings remain valid.
With this measure, we simply want to keep the additional workload for all parties involved as low as possible.


Testing & Vaccination policy

The following ships will operate through 31.12.2021 as vaccinated cruises:

Galveston: Carnival Breeze, Carnival Dream and Carnival Vista
Miami: Carnival Freedom, Carnival Horizon, Carnival Sunrise and Carnival Conquest (effective 13.12.2021)
Port Canaveral: Mardi Gras, Carnival Elation and Carnival Magic
New Orleans: Carnival Glory and Carnival Valor (effective 01.11.2021)
Baltimore: Carnival Legend (effective 14.11.2021)
Tampa: Carnival Pride (repositioning from Baltimore, effective 14.11.2021)
Long Beach: Carnival Panorama, Carnival Miracle and Carnival Radiance (effective 13.12.2021)

In response to the increasing number of cases of COVID-19 in the U.S. caused by the Delta variant, Carnival’s protocols and requirements include pre-cruise testing also for fully vaccinated guests and an onboard mask policy for all guests.

Fully vaccinated guests

Vaccinated cruises are available for guests who have received their final dose of an approved COVID-19 vaccine at least 14 days prior to the sailing date.
Please note, that the US health authorities do unfortunately not recognize cross-vaccinations consisting of AstraZeneca and Moderna/Biontech Pfizer.

Guests will be asked to confirm their status as fully vaccinated by completing their pre-cruise vaccine attestation and presenting proof of vaccination at the time of check-in, as follows:


Original vaccination record issued by the country’s health authority that administered the vaccination (e.g. U.S. CDC's Vaccination Record Card).
The name and birth date on the vaccination card must match the guest’s travel documents and show the guest is fully vaccinated, i.e. the guest has received the required doses of an approved vaccine no later than 14 days prior to the sailing date.

Additionally, fully vaccinated guests must present a negative COVID-19 test (PCR or Antigen) taken within two days prior to the sailing date.
Vaccinated guests do not have to maintain physical distancing on board and when at a destination, they may enjoy a Carnival-operated tour or independent sightseeing.
Families traveling with children should know that Carnival is currently not planning to offer the Camp Ocean supervised children’s program.

Unvaccinated guests

Vaccine exemptions for cruises to the Caribbean will be limited to a very small number of children under 12, and teens and adults with a medical condition who can provide confirmation from a medical provider that they cannot be vaccinated.
Sailings from Florida, Texas, Louisiana, and Maryland will operate under these criteria with the assumption that current and evolving restrictions imposed by destinations will remain in place. 

For sailings out of Long Beach, a small number of children under 12, along with others who need an accommodation as provided by U.S. federal law, may apply for a very limited number of vaccine exemptions.

Exemptions for children and adults are not guaranteed and are capacity-controlled based on the total number of vaccinated guests projected to be on board.
Unvaccinated guests granted an exemption must closely follow the application process and abide by certain requirements and protocols, which include:
presenting a negative PCR test taken between 72 and 24 hours prior to arriving to the sailing date
a US$150 per person charge for additional testing requirements
presenting proof of travel insurance on departures from Florida and Texas
purchasing a Carnival bubble tour if they wish to go ashore at a port of call (guests cannot go ashore on their own).

Requests will be processed after the booking is paid in full, in sailing date order, and once Carnival has finalized the estimated vaccinated guest count.
A reservation is not considered confirmed unless you receive an approved exemption to be issued within 14 days prior to sailing.

If Carnival is unable to approve your request, guests will have the option to cancel the unvaccinated guest(s) from the reservation, move to a future sailing date or cancel with a full refund to the original form of payment.
Unfortunately, Carnival cannot assist with expenses related to a denied exemption request, and guests assume all risks related to non-refundable travel costs (i.e. air fare, hotel etc.).

Mobile testing

Carnival realizes that some guests will have difficulties getting a pre-cruise COVID-19 test, especially with the new two-day window established by the CDC that goes into effect on 13.09.2021.
Therefore, Carnival is working to set up mobile testing sites at all embarkation homeports to conduct a rapid test the day before or day of the departure.
Carnival will be subsidizing the infrastructure of the mobile testing sites, but the company providing the testing will charge a per person fee (to be established).
The mobile labs will either be in or adjacent to the terminals, or within walking distance.


Mask policy

Masks are required in the terminal during the embarkation and debarkation process, on any transportation, including water shuttles, at indoor venues including the dining rooms and Lido Buffet prior to being seated, lounges and theaters, retail shops and elevators.
Children under 2 are exempt from mask wearing requirements. There will be signage on board, and guests are being asked to follow this request.


All affected guests or their travel agencies will be contacted individually with all information and details regarding cancellation and rebooking.
We ask for your kind understanding that, in these exceptional circumstances, it will take us longer than normal to respond to your inquiries.

We strive to process your enquiries as quickly as possible and ask you to send them by e-mail to info@carnivalcruiseline.de

Thank you for your continued support!
Your Carnival Cruise Line Team
 


Munich, 05 August 2021

Dear guests,

Carnival’s restart of cruising from the U.S. last month has been successful, guests and crew are excited to be sailing again, and more ships are returning to service over the coming weeks. 
As always, Carnival’s primary commitment is to the health, safety and well-being of guests, crew and the communities where we bring our ships.

In an abundance of caution and in response to the increasing number of cases of COVID-19 in the U.S. caused by the Delta variant, Carnival is updating vaccination and testing protocols and requirements.
Therefore, please carefully review the information below for sailings up to and including 31.10.2021.

Testing & Vaccination policy

Carnival will continue to operate with vaccinated cruises as defined by the CDC, including having its crew fully vaccinated. 

Fully vaccinated guests:

•    Effective with cruises departing on Saturday, 14.08.2021, Carnival will require ALL fully vaccinated guests to produce a negative COVID-19 test (PCR or antigen) taken within 3 days of their embarkation on all Carnival Cruise Line sailings.
•    Fully vaccinated guests will be required to provide proof of a negative COVID-19 test along with proof of full vaccination upon arrival in the terminal and can then proceed on board.
•    Please note that testing in the terminal will not be available for vaccinated guests. 
•    Carnival will not be able to accommodate guests without proof of a negative test.

Unvaccinated guests:

•    Guests who are not fully vaccinated are still required to show the negative results of a PCR test taken between 72 and 24 hours prior to the sailing date, and will be tested again in the terminal prior to boarding the ship and again within 24 hours of debarkation (for itineraries five days or longer). 
•    Unvaccinated guests approved for an exemption will continue to be charged US$150, per person, for testing, reporting and health safety screenings, and must provide proof of travel insurance if departing from the states of Florida or Texas.
•    Children under two are exempt from testing requirements.

Mask policy

In addition to testing requirements, Carnival is also making adjustments to the on board mask policy effective with cruises beginning this Saturday, 07.08.2021, through and including 31.10.2021, as follows:

•    First, Carnival strongly encourages all guests to wear face masks when indoors, particularly guests who are unvaccinated including children under the age of 12 who should wear masks in public areas, except when eating or drinking.
•    All guests age 2 and older will be required to wear face masks in elevators and in designated indoor entertainment areas, all retail shops, and in the casino, except when eating or drinking.
•    Guests will be required to wear face masks prior to being seated in the main dining rooms and in the Lido Buffet area and occasionally in other designated areas where a larger number of guests may congregate.  
•    As a reminder, masks are required during embarkation and debarkation in the terminal, and masks should also be worn during the debarkation process on board.

All affected guests or their travel agencies will be contacted individually with all information and details regarding cancellation and rebooking.
We ask for your kind understanding that, in these exceptional circumstances, it will take us longer than normal to respond to your inquiries. 

We strive to process your enquiries as quickly as possible and ask you to send them by e-mail to info@carnivalcruiseline.de.  

Thank you for your continued support!
Your Carnival Cruise Line Team


Munich, 20 July 2021

Dear Guests,

Carnival Cruise Line has announced that three more ships will resume guest operations in September, and another four in October – bringing the total number of ships to 15.

The three ships for September are:
•    Carnival Glory from New Orleans, starting 05.09.2021
•    Carnival Pride from Baltimore, starting 12.09.2021
•    Carnival Dream from Galveston, starting 19.09.2021

Turning to October, the four additional ships to restart will be: 
•    Carnival Conquest from Miami, effective 08.10.2021
•    Carnival Freedom from Miami, effective 09.10.2021
•    Carnival Elation from Port Canaveral, effective 11.10.2021
•    Carnival Sensation from Mobile, effective 21.10.2021

Related to this announcement, the pause in operations will be extended for the following ships as follows:
•    Carnival Pride (Baltimore): through 05.09.2021 
•    Carnival Dream (Galveston): through11.09.2021
•    Carnival Miracle (Long Beach): only the cruise departing 24.09.2021 
•    Carnival Conquest (Miami): through 04.10.2021
•    Carnival Sensation (Mobile): through 16.10.2021
•    Carnival Sunshine (Charleston), Carnival Ecstasy (Jacksonville), Carnival Liberty (Port Canaveral): through 31.10.2021

Based on the success of its initial resumption of service and the guest response to the onboard experience and health and safety protocols that have been implemented, Carnival will continue to operate all its ships as vaccinated cruises through at least October.

Unvaccinated guests
Carnival will offer exemptions to unvaccinated guests (children and adults) on a limited, capacity-controlled basis (95% of guests must be vaccinated, 5% will be granted an exemption). 
These exemptions for children and adults are not guaranteed and unvaccinated guests will be informed about their exemption within 14 days of sailing as Carnival finalizes the vaccinated guest count.  

Please also note, that all unvaccinated guests including children under the age of 12, will be subject to pre-cruise and pre-embarkation testing and testing again prior to debarkation (on cruises longer than four days) along with a $150 per person charge to cover the costs of testing, reporting and health and safety screenings. 
Additionally, uunvaccinated guests must abide by certain protocols and requirements, including mask wearing, no independent sightseeing, etc.
Furthermore, unvaccinated guests departing from Florida (effective 31.07.2021) and Texas (effective 02.08.2021) will also need to show proof of travel insurance coverage, based on the itineraries being sailed and the requirements of ports and destinations visited. 

These additional measures will be in place through at least October but may be extended based on guidance from public health and medical advisors and the requirements of destination partners.

Vaccine combination
We’ve been made aware that some vaccinated guests received one dose of the AstraZeneca vaccine and a second dose of either the Moderna or Pfizer vaccine. Since the CDC currently does not recognize this as an acceptable vaccine combination, guests will have to apply for a vaccine exemption.  

Guests who require oxygen and/or dialysis
Based on the current health and safety protocols, Carnival Cruise Line is unable to accept/book guests who are dependent on oxygen (including concentrators) or dialysis for cruises through 2021 even if guest is fully vaccinated.

All affected guests or their travel agencies will be contacted individually with all information and details regarding cancellation and rebooking.
We ask for your kind understanding that, in these exceptional circumstances, it will take us longer than normal to respond to your inquiries. 

We strive to process your enquiries as quickly as possible and ask you to send them by e-mail to info@carnivalcruiseline.de.  

Thank you for your continued support!
Your Carnival Cruise Line Team



Munich, 1 July 2021

Dear Guests,

Since there is still no certainty on when cruise departures from Australia can resume, Carnival Cruise Line has made the difficult decision to cancel all sailings with Carnival Splendor through 15.11.2021.

Reminder: 
Since Australia had announced that it will no longer allow foreign tourists to enter the country for the entire year 2021, we, Inter-Connect GmbH, have suspended further booking opportunities for this destination until the end of December 2021 (affects Carnival Splendor and Carnival Spirit).
Should there be any changes regarding the political course of the Australian government, we will re-open the destination for sale.


All affected guests or their travel agencies will be contacted individually with all information and details regarding cancellation and rebooking.
We ask for your kind understanding that, in these exceptional circumstances, it will take us longer than normal to respond to your inquiries. 

We strive to process your enquiries as quickly as possible and ask you to send them by e-mail to info@carnivalcruiseline.de.  

Thank you for your continued support!
Your Carnival Cruise Line Team


Munich, 18 June 2021

Dear Guests,

We have received the following update regarding the August sailings on Carnival Breeze, Horizon, Magic, Mardi Gras, Panorama, Sunrise and Vista:

Have. Fun. Be Safe Guidelines:
•    Guests, including children who are age-eligible for vaccines, will need to be vaccinated and show proof of vaccination in advance of boarding. 
As a reminder, fully vaccinated is defined as receiving the final dose of a vaccine at least 14 days before embarkation.
•    According to current CDC guidelines, vaccinated guests on your sailing will not be required to wear face masks or physical distance while on board. 
However, masks are required at the cruise terminal during embarkation. 
•    Vaccinated guests may participate in Carnival-sponsored tours or independent activities. 
We are in the process of finalizing our tours and expect more availability to be added in the next few weeks.
•    All guests are required to follow the protocols and requirements for each destination while ashore. 
These restrictions are under the control of local government and are subject to change without advance notice.

A “Know Before You Go” email will be sent to all guests the week before sailing with additional information on embarkation related matters.

Update on Vaccine Exemptions:
Guests who are ineligible or unable to meet the vaccination requirements are being provided with a link to submit their request for consideration for a vaccine exemption. 
Only a small number of guests will be considered for the exemption and it will be most children under 12. Submissions must be received by 25.06.2021. 
Confirmations will not be provided until after 21.06.2021, when final payment is received and we have certainty on the total number of guests on board (allowing us to determine the number of exemptions).  


Please keep in mind that the situation is ever changing and pay attention to any updates. 
For travel advisories please contact the U.S. embassy in your country, your Ministry of Foreign Affairs or visit their homepages.


We as Inter-Connect GmbH will not open the August cruises for sale for our markets, as long as European travellers are not able to enter the USA. 

All affected guests or their travel agencies will be contacted individually with all information and details regarding cancellation and rebooking.
We ask for your kind understanding that, in these exceptional circumstances, it will take us longer than normal to respond to your inquiries. 

We strive to process your enquiries as quickly as possible and ask you to send them by e-mail to info@carnivalcruiseline.de.  

Thank you for your continued support!
Your Carnival Cruise Line Team


Munich, 14 June 2021

Dear Guests,
In the past couple of weeks Carnival Cruise Line has announced its restart plans as well as further cancellations, which you will find below.

Please keep in mind that the situation is ever changing and pay attention to any updates. For travel advisories please contact the U.S. embassy in your country, your Ministry of Foreign Affairs or visit their homepages.
We as Inter-Connect will not open the July and August cruises for sale for our markets, as long as European travellers are not able to enter the USA. 

********************************************************************************************************************

Cancellations:
All sailings from 31.07.2021 through 31.08.2021 only on the following ships:
Carnival Pride (Baltimore), Carnival Sunshine (Charleston), Carnival Dream (Galveston), Carnival Ecstasy (Jacksonville), Carnival Liberty (Port Canaveral), Carnival Conquest (Miami), Carnival Sensation (Mobile) and Carnival Glory (New Orleans)

Further cancellations:
Carnival Spirit: 19.07.2021 through 21.11.2021
Carnival Sunrise: 31.07.2021 through 09.08.2021
Carnival Panorama: 31.07.2021 through 14.08.2021
Carnival Elation: 02.08.2021
Carnival Freedom: 22.09.2021

Restart:
03.07.2021 – 30.08.2021: Carnival Vista from/to Galveston
04.07.2021 – 29.08.2021: Carnival Horizon from/to Miami
15.07.2021 – 30.08.2021: Carnival Breeze from/to Galveston
27.07.2021 – 14.09.2021: Carnival Miracle from/to Seattle
31.07.2021 – 28.08.2021: Mardi Gras from/to Port Canaveral
07.08.2021 – 07.10.2021: Carnival Magic from/to Port Canaveral (replacing Carnival Elation)
14.08.2021 – 28.08.2021: Carnival Sunrise from/to Miami
21.08.2021 – 28.08.2021: Carnival Panorama from/to Long Beach (Los Angeles)

All July sailings will be operated with vaccinated guests, please see details below. Carnival Cruise Line is also planning to operate the August sailings with vaccinated guests and is working with state and local officials to finalize the necessary plans. 
More detail will be provided in the coming weeks. For sailings later than August, no information has been provided yet.

July sailings from/to Galveston & Miami:
•    The July cruises will operate with at least 95% of fully vaccinated guests, who will be required to present proof of vaccination at time of check-in. 
Vaccines must be approved by either the Ceneters for Desease Control and Prevention (CDC) or World Health Organization (WHO) and guests must have received their final dose at least 14 days prior to embarkation.
•    Vaccinated guests will not be required to wear a facemask or maintain physical distancing while on board. Guests will have to follow all necessary local guidance at the destinations we visit.  
•    The CDC’s guidelines for operating a highly vaccinated cruise provide the ability to accommodate a small number of unvaccinated guests (children under 12 who cannot be vaccinated and exemptions as required by federal law) on restricted voyages, based on the total number of vaccinated guests on board. 
We plan to accommodate a small number of exemptions. Such guests are being asked to put their names on our list (online submissions only) for follow-up communication. There will be testing, mask requirements and other restrictions for unvaccinated guests who are granted an exemption.

July sailings from/to Seattle:
•    As cruise lines are still unable to call on Canada, Carnival will cancel the stop in Victoria and extend the stay in Ketchikan by two hours. 
•    Guests, including children who are age-eligible for vaccines, will need to be vaccinated and show proof of vaccination in advance of boarding. Fully vaccinated is defined as receiving the final dose of a vaccine at least 14 days before embarkation. 
Vaccines must be approved by either the Centers for Disease Control and Prevention (CDC) or the World Health Organization (WHO).
•    According to current CDC guidelines, vaccinated guests will not be required to wear face masks or physical distance while on board. However, masks are required at the cruise terminal during embarkation.
•    Vaccinated guests may participate in Carnival sponsored tours or independent activities. We are in the process of finalizing our Alaska tours and expect more availability to be added in the next few weeks. 
•    All guests are required to follow the protocols and requirements for each destination while ashore. These restrictions are under the control of local government and are subject to change without advance notice. 
We encourage you to come prepared for potential requirements ashore which may apply to health screening/testing, masks, physical distancing, organized tours/independent activities, etc.
•    A “Know Before You Go” email will be sent to you the week before sailing with additional information on embarkation related matters. Please watch for and read that email carefully, as it will be specific about vaccination verification and other details.

Further Health & Safety Measures:
Following the above protocols and precautions greatly reduce the likelihood that a COVID-19 case will be diagnosed during the cruise. 
However, we want you to know that we are prepared to take steps to protect the health and safety of our guests and crew with the following procedures:

•    Should there be a suspected case of COVID-19 identified on board, certain guests may need to be tested during and after the voyage.
•    If a guest is diagnosed with COVID-19 during the cruise, they will need to be placed into isolation until recovered. Additionally, once the ship returns to Seattle, guests with airline reservations who have tested positive for COVID-19 will be unable to return home using commercial air and may have to quarantine locally or drive home to complete their quarantine period. Carnival has made arrangements with local hotels in the event a quarantine is required.
•    If the ship meets a certain threshold for COVID-19 illness, the cruise could be cancelled at any point in the voyage and the ship will return to Seattle.

Separately, we are making vaccines available to all crew members and they will have gone through a quarantine period when joining the ship. 
As an extra layer of protection, crew members will wear masks while on duty and be tested regularly.

In addition, we have equipped all our ships with enhanced medical facilities, equipment and COVID- 19 testing capabilities and have made enhancements to our air ventilation systems. 
There will be ample availability and reminders about handwashing/cleaning, as well as even more vigorous cleaning and sanitation procedures throughout the ship.

********************************************************************************************************************

All affected guests or their travel agencies have already been contacted individually with all information and details regarding cancellation and rebooking.
We ask for your kind understanding that, in these exceptional circumstances, it will take us longer than normal to respond to your inquiries. 


We strive to process your enquiries as quickly as possible and ask you to send them by e-mail to info@carnivalcruiseline.de.

Thank you for your continued support!
Your Carnival Cruise Line Team


Munich, 07 May 2021

Dear guests,

unfortunately we have to inform you today about the cancellation of further Carnival Splendor departures from Sydney cruises between 19.08. until 17.09.2021.

All affected guests or their travel agencies will be contacted individually with all information and details regarding cancellation and rebooking.
We ask for your kind understanding that, in these exceptional circumstances, it will take us longer than normal to respond to your inquiries.

We strive to process your enquiries as quickly as possible and ask you to send them by e-mail to info@carnivalcruiseline.de.

 

Thank you for your continued support!
Your Carnival Cruise Line Team


Munich, 06 May 2021

Dear Guests,
While Carnival awaits additional information from the CDC on the detailed regulations required for departures from U.S. homeports, our guests booked for August 2021 are offered maximum flexibility with the following adjustments:
- Guests may cancel their booking through May 31, 2021 with no cancellation fees and receive a full refund.

All affected guests or their travel agencies will be contacted individually with all information and details regarding cancellation and rebooking.
We ask for your kind understanding that, in these exceptional circumstances, it will take us longer than normal to respond to your inquiries.

 
We strive to process your enquiries as quickly as possible and ask you to send them by e-mail to info@carnivalcruiseline.de
 
Thank you for your continued support!
Your Carnival Cruise Line Team

 



Munich, 7 april 2021

Dear Guests,
 
While Carnival Cruise Line was hoping to resume service in June 2021, the information recently released by the U.S. Centers for Disease Control and Prevention (CDC) does not provide the clarity needed to proceed.
Therefore, Carnival Cruise Line is extending its pause in operations through 30.06.2021 and cancelling all departures up to this date. 
 
Christine Duffy (president of Carnival Cruise Line):
“We know that this is very disappointing to our guests who continue to be eager to sail, and we remain committed to working with the Administration and the CDC to find a workable solution that best serves the interest of public health.
We are asking that the cruise industry be treated on par with the approach being taken with other travel and tourism sectors, as well as U.S. society at large.
While we have not made plans to move Carnival Cruise Line ships outside of our U.S. homeports, we may have no choice but to do so in order to resume our operations which have been on ‘pause’ for over a year.
We appreciate the continued patience and support from our loyal guests, travel advisors and business partners as we work on a return-to-service solution.”
 
All affected guests or their travel agencies will be contacted individually with all information and details regarding cancellation and rebooking.
We ask for your kind understanding that, in these exceptional circumstances, it will take us longer than normal to respond to your inquiries.
 
We strive to process your enquiries as quickly as possible and ask you to send them by e-mail to info@carnivalcruiseline.de
 
Thank you for your continued support!
Your Carnival Cruise Line Team


Munich, 25 february 2021

Dear Guests,
 
While Carnival Cruise Line continues to make progress on its operating protocols, there is still no certainty when cruise departures from the U.S. can resume.
Like other cruise lines, Carnival has concluded that it must extend its pause in operations.
 
Consequently the following sailings are now cancelled: All embarkations from U.S. homeports up to and including 31.05.2021
To accommodate the current situation and help facilitate customers’ vacation planning, Carnival is also offering flexible options for existing bookings.
 
All affected guests or their travel agencies will be contacted individually with all information and details regarding cancellation and rebooking.


We ask for your kind understanding that, in these exceptional circumstances, it will take us longer than normal to respond to your inquiries.
 
We strive to process your enquiries as quickly as possible and ask you to send them by e-mail to info@carnivalcruiseline.de
 
Thank you for your continued support!
Your Carnival Cruise Line Team


Munich, 16 february 2021

Dear Guests,
 
to accommodate the current situation and help facilitate your vacation planning, Carnival is offering flexible options for existing bookings on the following sailings:
 
- All sailings from U.S. ports up to and including 07/31/2021.
- All 8-night cruises from U.S. ports through and including 10/31/2021
- 10-night cruise on Carnival Sensation on 09/13/2021
- 14-night cruise on Carnival Pride on 10/31/2021
- Alaska departures up to and including 30.06.2021
 
Option 1: Keep your booking and automatically receive an onboard credit (OBC) of USD 100 per stateroom. If the cruise has to be cancelled at a later date, you can take advantage of our attractive enhanced value offer.
 
Option 2: Cancel your cruise up to and including 03/31/2021 without any cancellation fees.
 
All affected bookings will be contacted directly by us with further details on the two flexible options.
 
Thank you for your support!
Your Carnival Cruise Line Team


Munich, 3 february 2021

Dear guests,
 
The world is still suffering from the corona pandemic. Australia just announced that also for 2021 foreign tourists will most likely not be allowed to entry the country. Due to this situation we, the Inter-Connect GmbH, have decided to suspend all booking options for this destination until the end of December 2021. We appologize for the inconvenience. However, already existing bookings will remain valid. Should there be any changes regarding the political course of the Australian government, we will be happy to re-open the destination for sale.
 
Thank you for your understanding and stay well!
 
Your Carnival Cruise Line Team


Munich, 26 january 2021

Dear Guests,
 
Carnival Cruise Line today released plans for additional ship deployments, as it continues to refine its phased in approach to a return to guest operations for 2021.
This has resulted in the following ship-specific cruise cancellations and movements:
 
- While Carnival Cruise Line had hoped to complete the dry docks previously announced, the global COVID-19 situation has unfortunately caused further delays.
Consequently, the following voyages have been cancelled:
- Carnival Magic – all embarkations up to and including 30.10.2021 
- Carnival Paradise – all embarkations up to and including 28.10.2021 
- Carnival Valor – all embarkations up to and including 28.10.2021
 
Carnival Radiance’s dry dock and transformation has been moved to September, with a planned arrival to Long Beach in November 2021.
 
Carnival Miracle’s seasonal service from San Diego has been suspended until further notice.
- All sailings through April 2023 have been cancelled (excluding seven Hawaii itineraries from November 2021 to February 2023)
 
Carnival Miracle will reposition to Long Beach.
- The ship will assume the three- and four-day itineraries for Carnival Radiance from 03.05.2021 – 01.11.2021 and operate the seven Hawaii Carnival Journeys referenced above.
- She will then operate a new program of four- and five-day cruises to Mexico during the winter season, beginning November 2021 and continuing through April 2023.
 
All affected guests or their travel agencies will be contacted individually with all information and details regarding cancellation and rebooking.
We ask for your kind understanding that, in these exceptional circumstances, it will take us longer than normal to respond to your inquiries.
 
We strive to process your enquiries as quickly as possible and ask you to send them by e-mail to info@carnivalcruiseline.de
 
Thank you for your continued support!
Your Carnival Cruise Line Team


 Munich, 22 january 2021

Dear Guests,
 
While Carnival Cruise Line continues to make progress on its operating protocols, there is still no certainty when cruise departures from the U.S. can resume. 
Like other lines, Carnival Cruise Line has concluded that it must extend its pause until 30.04.2021.
In addition, Carnival Cruise Line must cancel itineraries for Mardi Gras and Carnival Legend.
 
Regrettably, that means that the following sailings are now cancelled:
 
·        All embarkations from U.S. homeports up to and including 30.04.2021
·        Mardi Gras from 24.04.2021 through and including 22.05.2021 
·        Carnival Legend European itineraries from 17.05.2021 through and including 31.10.2021

 
All affected guests or their travel agencies will be contacted individually with all information and details regarding cancellation and rebooking.
We ask for your kind understanding that, in these exceptional circumstances, it will take us longer than normal to respond to your inquiries.
 
We strive to process your enquiries as quickly as possible and ask you to send them by e-mail to info@carnivalcruiseline.de
 
Thank you for your continued support!
Your Carnival Cruise Line Team


Munich, 22 january 2021

Dear guests,

unfortunately we have to inform you today about the cancellation of further Carnival Splendor departures from Sydney cruises between 27.04.2021 and until 19.05.2021.

All affected guests or their travel agencies will be contacted individually with all information and details regarding cancellation and rebooking.
We ask for your kind understanding that, in these exceptional circumstances, it will take us longer than normal to respond to your inquiries.

We strive to process your enquiries as quickly as possible and ask you to send them by e-mail to info@carnivalcruiseline.de.

 

Thank you for your continued support!
Your Carnival Cruise Line Team
 


Munich, 07 january 2021

Dear guests, 
As Carnival Cruise Line continues to evaluate the operating environment and public health challenges facing the USA, 
the cruise line also continues to evaluate its fleet deployment plans and scheduling options related to the gradual and phased-in approach Carnival Cruise Line will be taking as it returns to guest operations in 2021. 

Regrettably, Carnival Cruise Line therefore has made the decision to cancel the following cruises:

- All embarkations from U.S. homeports up to and including 31.03.2021
- Carnival Freedom from Galveston up to and including 10.04.2021
- Carnival Miracle from San Diego & San Francisco up to and including 16.09.2021
- Carnival Liberty from Port Canaveral from 17.09. – 18.10.2021
- Carnival Sunshine from Charleston from 11.10. – 13.11.2021
- Carnival Spirit’s 15-day sailing from Brisbane (Australia) to Singapore on 12.06.2021


Please Note: Guests who had FCCs from cancelled cruises early in the pause that had a booking expiration date of 31.12.2020 or 31.05.2021 now have until 30.09.2021 to make a decision.

All affected guests or their travel agencies will be contacted individually with all information and details regarding cancellation and rebooking.
We ask for your kind understanding that, in these exceptional circumstances, it will take us longer than normal to respond to your inquiries. 

We strive to process your enquiries as quickly as possible and ask you to send them by e-mail to info@carnivalcruiseline.de.  

Thank you for your continued support!
Your Carnival Cruise Line Team

 

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Munich, 21 december 2020

Dear guests,

unfortunately we have to inform you today about the cancellation of further Carnival Splendor departures from Sydney cruises until 19.04.2021.

All affected guests or their travel agencies will be contacted individually with all information and details regarding cancellation and rebooking.
We ask for your kind understanding that, in these exceptional circumstances, it will take us longer than normal to respond to your inquiries.

We strive to process your enquiries as quickly as possible and ask you to send them by e-mail to info@carnivalcruiseline.de.

 

Thank you for your continued support!
Your Carnival Cruise Line Team


Munich, 11 december 2020
 

Dear Guests,
 
Carnival Cruise Line has established dry dock plans for Carnival Magic, Paradise and Valor and will therefore delay the deployment of these ships until after the work is completed. 
As a result the following sailings have been cancelled:
 
Carnival Paradise: all embarkations through and including 31.05.2021
Carnival Valor: all embarkations through and including 11.09.2021
Carnival Magic: all embarkations through and including 24.09.2021

 
Carnival Cruise Line is also working diligently to meet the requirements of the U.S. Centers for Disease Control & Prevention (CDC). 
As a result of the CDC’s limit on cruise length for departures through 31.10.2021 the cruise line is reviewing the specific requirements for
cruise itineraries longer than 7 nights and, in the meantime, has removed 8-night itineraries from the open inventory on all sales channels. 
 
Carnival Cruise Line does not plan to cancel these cruises because of the length of the itinerary.
We will provide you with another update as soon as we can. 
 
All affected guests or their travel agencies will be contacted individually with all information and details regarding cancellation and rebooking.

We ask for your kind understanding that, in these exceptional circumstances, it will take us longer than normal to respond to your inquiries.
 
We strive to process your enquiries as quickly as possible and ask you to send them by e-mail to info@carnivalcruiseline.de. 
 
Thank you for your continued support!
Your Carnival Cruise Line Team


Munich, 9 december 2020

Dear guests,

unfortunately we have to inform you today about the cancellation of further departures. This concerns the departure dates of Carnival Splendor on 12.03.2021 and 15.03.2021 from Sydney

All affected guests or their travel agencies will be contacted individually with all information and details regarding cancellation and rebooking.
We ask for your kind understanding that, in these exceptional circumstances, it will take us longer than normal to respond to your inquiries.

We strive to process your enquiries as quickly as possible and ask you to send them by e-mail to info@carnivalcruiseline.de.

 

Thank you for your continued support!
Your Carnival Cruise Line Team


Munich, 3 november 2020

Dear guests,

As Carnival Cruise Line continues to work on the implementation of plans to resume cruising in 2021, additional departures, particularly for the first part of 2021, have been cancelled:

  • All embarkations from Miami, Port Canaveral and Galveston through and including 28.02.2021
  • All embarkations on Mardi Gras through and including 17.04.2021

Together with the previous cancellations this means in detail:

  • Carnival Splendor: all sailings through and including 02.03.2021
  • Carnival Breeze: all sailings through and including 07.03.2021
  • Carnival Sunrise:
    • Miami 7 and 8 day sailings from 09.10.2021 through and including 30.04.2022 (excluding the sailing on 05.03.2022)
    • Miami 5 day sailing January 3, 2022
  • Carnival Radiance:
    • 9, 12, and 14 day sailings from 02.05.2021 through and including 29.04.2022
    • 5 day sailings on 23.12.2021 and 28.12.2021
  • Carnival Legend: all sailings through and including 26.03.2021
  • Carnival Magic:
    • Ft. Lauderdale and Miami sailings through and including 06.03.2021
    • Transatlantic & Barcelona sailings from 10.04.2021 through and including 03.05.2021
  • Carnival Valor: all sailings through and including 24.04.2021
  • Carnival Spirit: all sailings through and including16.05.2021
  • Carnival Sensation: all sailings through and including 28.02.2021, as well as 03.03.2022 and 07.03.2022
  • Mardi Gras: all sailings through and including 17.04.2021
  • All Other Ships: all sailings through and including 28.02.2021

As a reminder, the following ships have left the fleet:

  • Carnival Imagination
  • Carnival Inspiration
  • Carnival Fascination
  • Carnival Fantasy
     

All affected guests or their travel agencies will be contacted individually with all information and details regarding cancellation and rebooking.
We ask for your kind understanding that, in these exceptional circumstances, it will take us longer than normal to respond to your inquiries.

We strive to process your enquiries as quickly as possible and ask you to send them by e-mail to info@carnivalcruiseline.de.

 

Thank you for your continued support!
Your Carnival Cruise Line Team


Munich, 19 november 2020

Dear Guests,


As we continue to build our plan to meet the requirements of the CDC’s Framework for Resuming Cruise Ship Operations Order issued on 30.10.2020, we have cancelled additional cruises for the first part of 2021, including:

  • All embarkations from U.S. homeports from 01.01. – 31.01.2021
  • Baltimore, Charleston, Jacksonville, Long Beach, Mobile, New Orleans and San Diego embarkations through 28.02.2021
  • Embarkations on Carnival Legend out of Tampa through 26.03.2021

 
All affected guests or their travel agencies will be contacted individually with all information and details regarding cancellation and rebooking.
We ask for your kind understanding that, in these exceptional circumstances, it will take us longer than normal to respond to your inquiries.

 
We strive to process your enquiries as quickly as possible and ask you to send them by e-mail to info@carnivalcruiseline.de
 
Thank you for your continued support!
Your Carnival Cruise Line Team


Munich, 11 november 2020

Dear Guests,

We regret to inform you that three other Carnival Splendor cruises with departure between February 18 and March 2, 20221 from Sydney, Australia have been cancelled.

All affected guests or their travel agencies will be contacted individually with all information and details regarding cancellation and rebooking.

We ask for your kind understanding that, in these exceptional circumstances, it will take us longer than normal to respond to your inquiries.

 

Thank you for your continued support!
Your Carnival Cruise Line Team


Munich, 3 november 2020

Dear Guests,

As the cruise industry continues to carefully evaluate the Framework for Resuming Cruise Ship Operations Order issued by the U.S. Centers for Disease Control (CDC), the Cruise Lines International Association (CLIA) has announced an extension of the voluntary pause in U.S. operations through December 31, 2020. Consequently, all Port Miami and Port Canaveral voyages for December 2020 will be cancelled.   

All affected guests or their travel agencies will be contacted individually with all information and details regarding cancellation and rebooking.

We ask for your kind understanding that, in these exceptional circumstances, it will take us longer than normal to respond to your inquiries.

 

Thank you for your continued support!
Your Carnival Cruise Line Team


Munich, 12 october 2020

Dear Guests,

Carnival Cruise Line has cancelled the remaining cruises for the six total ships operating from Miami and Port Canaveral for November 2020.  
It has also cancelled five cruises scheduled to operate on Carnival Splendor from Sydney, Australia from 01.01.2021 through 08.02.2021.

After cancelling all but Miami and Port Canaveral cruises for the rest of the year, Carnival Cruise Line has now determined that November 2020 operations will not be feasible, either.
Carnival continues to work on protocols and procedures that would allow for the resumption of cruise operations, with a gradual, phased-in approach, designating Miami and Port Canaveral as the first two homeports for embarkations. 

All affected guests or their travel agencies will be contacted individually with all information and details regarding cancellation and rebooking.

Cruises currently scheduled for December from Miami and Port Canaveral remain in place for the time being, while Carnival evaluates the situation. 
We kindly ask guests, whose cruise in December 2020 from Miami or Port Canaveral was not cancelled, but do not wish to take their cruise, to please contact us via info@carnivalcruiseline.de or through their travel agency.

We ask for your kind understanding that, in these exceptional circumstances, it will take us longer than normal to respond to your inquiries. We strive to process your enquiries as quickly as possible.

Thank you for your continued support!
Your Carnival Cruise Line Team


Munich, 02 october 2020

Dear guests,
 
Following the U.S. Centers for Disease Control’s (CDC) decision to extend its no-sail order for cruise operations, we have made the decision to cancel additional cruises for November and December 2020.
 
Affected are all cruises from 01.11.2020 through 31.12.2020 from all U.S. homeports except Miami and Port Canaveral. 
While operations from Miami and Port Canaveral in November and December are still not certain, we are focusing our initial return to service from those two homeports, whenever that might occur.  Cruises from these two homeports will remain in place, for the time being, while we evaluate options. 
 
All affected guests or their travel agencies will be contacted individually with all information and details regarding cancellation and rebooking.
We kindly ask guests, whose cruise in November/December 2020 from Miami or Port Canaveral was not cancelled, but do not wish to take their cruise, to please contact us via info@carnivalcruiseline.de or through their travel agency.
 
We ask for your kind understanding that, in these exceptional circumstances, it will take us longer than normal to respond to your inquiries. We strive to process your enquiries as quickly as possible.
 
Thank you for your continued support!
Your Carnival Cruise Line Team


Munich, 17 september 2020

Dear guests and partners,

Carnival Cruise Line today announced the sale of Carnival Fascination and Carnival Imagination, which had previously been put on long-term lay-up status and removed from published itineraries.
The sale of Carnival Fascination, launched in 1994, and Carnival Imagination, introduced in 1995, is in line with Carnival Corporation’s plan to accelerate the removal of less efficient ships from its fleet.  This follows the sale of Carnival Fantasy and Carnival Inspiration which took place in July.  Upon return to operations, Carnival will still operate four upgraded Fantasy-class ships – Carnival Ecstasy, Carnival Sensation, Carnival Elation and Carnival Paradise – which feature additional balcony staterooms as well as enhanced dining and entertainment options that are part of the line’s Fun Ship 2.0 enhancement program. 

Related to its ongoing ship enhancement program and the current pause in cruise operations, Carnival also advised guests and travel agents that it is delaying the return to guest operations for four ships until after scheduled dry dock enhancements are completed in the first half of 2021. 

The four impacted ships and resulting cancelled itineraries include:
•    Carnival Magic itineraries operating from Miami will be cancelled until Mar. 13, 2021
•    Carnival Paradise itineraries operating from Tampa will be cancelled until Mar. 19, 2021
•    Carnival Valor itineraries operating from New Orleans will be cancelled until Apr. 29, 2021 (including the transatlantic cruise from New Orleans on Jan. 25, 2021 and the return from Barcelona on Feb. 26, 2021)
•    Carnival Spirit itineraries operating from Brisbane will be cancelled through May 16, 2021, with the first sailing being the Singapore to Brisbane voyage embarking on June 12, 2021.

 

All affected guests or their travel agencies will be contacted individually with all information and details regarding cancellation and rebooking.
We ask for your kind understanding that, in these exceptional circumstances, it will take us longer than normal to respond to your inquiries.

Thank you for your continued support!
Your Carnival Cruise Line Team

 


Munich, 16 september 2020

Dear Guests,

The members of the Cruise Lines International Association (CLIA) have agreed to extend the voluntary pause in cruise operations in the U.S. until 31.10.2020.
If conditions in the U.S. change and short, modified sailings are possible, the industry may consider an earlier restart.

Therefore, Carnival Cruise Line is cancelling all cruises through 31.10.2020.
We apologize for disrupting our clients’ vacation plans and greatly appreciate their understanding, and your assistance, as we work through these decisions.

Please find below a detailed list of the current cancellations:

  • San Francisco sailings through 2020
  • Carnival Splendor sailings through and including December 17, 2020
  • Carnival Spirit sailings through and including May 16, 2021
  • Carnival Legend sailings through and including October 30, 2020
  • Mardi Gras sailings November 14, 2020 through and including January 30, 2021
  • Carnival Breeze from Ft. Lauderdale sailings November 7, 2020 through and including March 7, 2021
  • Carnival Imagination and Carnival Inspiration sailings through and including April 19, 2021
  • Carnival Magic:
    - Ft. Lauderdale and Miami sailings through and including October 31, 2020
    - Transatlantic & Barcelona sailings April 10, 2021 through and including May 3, 2021
  • Carnival Fascination sailings through and including January 9, 2022
  • Carnival Sensation sailings March 3, 2022 and March 7, 2022
  • Carnival Sunrise:
    - Sailings through and including October 19, 2020
    - Miami 7 and 8 day sailings from October 9, 2021 through and including April 30, 2022, excluding the March 5, 2022 sailing
    - Miami 5 day sailing January 3, 2022
  • Carnival Radiance:
    - Sailings through and including November 1, 2020
    - 9, 12 and 14 day sailings from May 2, 2021 through and including April 29, 2022
    - 5 day sailings December 23, 2021 and December 28, 2021
  • All Other Ships sailings through and including October 31, 2020

All affected guests or their travel agencies will be contacted individually with all information and details regarding cancellation and rebooking.
We ask for your kind understanding that, in these exceptional circumstances, it will take us longer than normal to respond to your inquiries.

We strive to process your enquiries as quickly as possible and ask you to send them by e-mail to info@carnivalcruiseline.de.

Thank you for your continued support!
Your Carnival Cruise Line Team


 

Munich, 23 July 2020

Dear Guest,

Carnival Cruise Line today announced the following changes in its fleet and associated re-routings:
 

  • As part of Carnival Corporation’s recent announcement to reduce its overall capacity and focus on ships with upgraded features, Carnival Fantasy and Carnival Inspiration have been sold. Carnival Fascination and Carnival Imagination will move to a long term lay-up status, with no specific timeline identified for a return to operation.
  • Carnival Sensation will move from Miami to Mobile and take up itineraries previously assigned to Carnival Fantasy and Carnival Fascination, with guests on those two ships being re-accommodated on Carnival Sensation.
  • Carnival Sunrise will move from Port Everglades to Port Miami and assume the itineraries previously operated by Carnival Sensation, providing a larger, upgraded ship for short itineraries with the many new features installed during Carnival Sunrise’s transformation completed in 2019. Guests booked on the Sunrise 4- and 5-day itineraries from Port Everglades will be automatically moved to sailings from Port Miami.
  • Carnival Fascination itineraries from San Juan and Barbados have been cancelled for 2020-2021.
  • Itineraries for Carnival Imagination and Carnival Inspiration from Long Beach have been cancelled through 19.04.2021. Carnival Panorama will continue to operate 7-day cruises from Long Beach while Carnival Miracle will operate shorter itineraries from San Diego to Baja Mexico.
  • Carnival Radiance will now move directly from Europe after its transformation and homeport in Long Beach in April of 2021, where it will assume the short Baja Mexico itineraries previously served by Carnival Imagination and Carnival Inspiration. Guests booked on Carnival Imagination and Carnival Inspiration after 22.04.2021 will be re-accommodated on Carnival Radiance.
  • Separately, Carnival also notified its Australian guests that it has extended its pause of operations in that country, and has cancelled six cruises scheduled to operate between 25.09. and 29.10.2020.

 
In summary, the following voyages have been cancelled (American date):

Ship  

Sail dates  

Status 

IM 

10/1/2020 - 4/18/2021 

Canceled 

IS 

10/2/2020 - 4/19/2021 

Canceled 

FS 

10/4/2020 - 1/9/2022  

Canceled 

SN 

10/9/2021 - 4/30/2022  

Canceled 

SE 

3/3/2022 and 3/7/2022  

Canceled 

RD 

5/2/2021  

Canceled 

RD 

5/14/2021 - 4/29/2022 

Canceled 

 

For the following voyages, there will be changes (American date):

 

Ship  

Sail dates  

Status 

Ship Swap  

SE 

10/1/2020 - 4/28/2022  

Yes to SN  

 

FA 

10/3/2020 - 1/13/2022  

Yes to SE  

 

SN 

10/31/2020 - 5/6/2021  

Same ship (SN) 

FLL Port to MIA Port

Modified Dates  

SN 

5/10/2021 - 10/3/2021  

Yes to HZ  

FLL Port to MIA Port 

Modified Dates  

Modified Itineraries 

FS 

1/16/2022 - 4/30/3022 

Yes to SE  

Modified Date and Duration for 1st sailing 

IM 

4/22/2021 - 4/28/2022  

 

Yes to RD  

Modified Dates  

Modified Itinerary 

IM 

5/27/2021 and 9/2/2021 

Yes to RD  

Modified Dates  

Modified Itinerary 

Modified Duration 

IS 

4/23/2021 - 4/29/2022  

Yes to RD  

 

RD 

5/23/2021 - 4/24/2022 

Yes to BR 

Modified Dates  

Modified Itinerary 


All affected guests or their travel agencies will be contacted individually with all information and details regarding cancellation and rebooking.
We ask for your kind understanding that in these exceptional circumstances it will take us longer than normal to respond to your inquiries. We are determined to settle your requests as soon as possible.

 
We strive to process your enquiries as quickly as possible and ask you to send them by e-mail to info@carnivalcruiseline.de.

Thank you for your continued support and loyalty

Your Carnival Cruise Line Team


Munich, 7 July 2020

Dear Guest,

As already communicated in March, the Corona crisis has delayed work on the rebuilding of Carnival Radiance and the construction of Mardi Gras.

For this reason, the following amendments have been made:

  • Mardi Gras will now enter into service from Port Canaveral on 06.02.2021. Itineraries out of Port Canaveral with departure date from 14.11.2020 to 30.01.2021 have been cancelled.
  • Carnival Radiance’s $200 million dry dock at the Cadiz, Spain shipyard was suspended this spring when the COVID-19 pandemic resulted in a nationwide lockdown. Carnival is now evaluating shipyard options to complete the transformation, but the ship is likely not going to be completed until the spring.
  • As a result of the delayed arrival of Carnival Radiance, Carnival Breeze will be redeployed from Fort Lauderdale to Port Canaveral and will assume the itineraries for Carnival Radiance from 08.11.2020 to 24.04.2021. Consequently, guests on 18 Carnival Breeze sailings from Fort Lauderdale scheduled to operate from 07.11.2020 to 07.03.2021 are being notified that their cruises have been cancelled.
  • The transatlantic and European departures of Carnival Magic from 13.03.2021 to 03.05.2021 have been cancelled. Carnival Magic will be moved to Miami and will take over 7 departures of Carnival Breeze from 13.03.2021 to 24.04.2021, which were originally planned to take place from Fort Lauderdale. The itinerary remains the same, only the departing port and the ship will change.

Christine Duffy, President of Carnival Cruise Line:

“We continue to assess the impact of the COVID-19 pandemic on global commerce, public health and our cruise operations. In addition to our current pause in service, there have been many other unintended consequences, including shipyard, dry dock and ship delivery delays, and related changes to our deployment plans for our fleet. While we had hoped to make up construction time on Mardi Gras over the summer, it’s clear we will need extra time to complete this magnificent ship. We share our guests’ disappointment and appreciate their patience as we work through this unprecedented time in our business and the lives of so many people. We remain committed to working with government, public health and industry officials to support the response to the pandemic and to return to operations when the time is right.”

 

All affected guests or their travel agencies will be contacted individually with all information and details regarding cancellation and rebooking.

We ask for your kind understanding that in these exceptional circumstances it will take us longer than normal to respond to your inquiries. We are determined to settle your requests as soon as possible.

 

We strive to process your enquiries as quickly as possible and ask you to send them by e-mail to info@carnivalcruiseline.de.  

 

Thank you for your continued support and loyalty

Your Carnival Cruise Line Team


Munich, 22 June 2020

Dear Guests,

Carnival Cruise Line today extended the temporary pause of operations through 30.09.2020.
This decision follows the announcement by the cruise industry on Friday that it will voluntarily extend its pause in North America.

Carnival Cruise Line President Christine Duffy:
“During this unprecedented pause in our business, we have continued to assess the operating environment and confer with public health, government and industry officials. We have watched with great interest as commerce, travel and personal activities have begun to start back up, and once we do resume service, we will take all necessary steps to ensure the health and safety of our guests, crew and the communities we bring our ships to in order to maintain public confidence in our business.  Nevertheless, we apologize for disrupting your vacation plans and appreciate your patience as we work through these decisions.”

All affected guests or their travel agencies will be contacted individually with all information and details regarding cancellation and rebooking.
We ask for your kind understanding that in these exceptional circumstances it will take us longer than normal to respond to your inquiries. We are determined to settle your requests as soon as possible.

We strive to process your enquiries as quickly as possible and ask you to send them by e-mail to info@carnivalcruiseline.de.  

Thank you for your continued support and loyalty
Your Carnival Cruise Line Team


Munich, 04 May 2020

Dear Guests,

During our current pause of operations, we have continuously examined all possibilities to determine whether a planned resumption of operations on 27 June 2020 is feasible.
Although there are positive signs that we are moving towards a certain degree of normality, the point at which we can finally resume operations remains uncertain.
 

It goes without saying that before resuming operations, we ensure that all hygiene and health standards as well as official requirements have been implemented and prepared in the best possible way. We continue to work closely with government officials at the federal level and with officials in the local communities of our ports of departure and destinations to ensure their readiness.
 

In order to be able to guarantee all this, we are planning a gradual restart and are initially focusing our work on a number of selected ports.
 

All affected guests or their travel agencies will be contacted individually with all information and details regarding cancellation and rebooking.

We ask for your kind understanding that in these exceptional circumstances it will take us longer than normal to respond to your inquiries. We are determined to settle your requests as soon as possible.

We strive to process your enquiries as quickly as possible and ask you to send them by e-mail to info@carnivalcruiseline.de

 

Thank you for your continued support and loyalty

Your Carnival Cruise Line Team
 


Munich, 14 April 2020

Dear Guests,

taking into consideration the global effects of the COVID-19 pandemic, Carnival Cruise Line has decided to cancel the following cruises:

  • All cruises until 26.06.2020
  • All Carnival Sunrise cruises from New York in summer and fall 2020
  • All Alaska sailings through and including 30.06.2020
  • All sailings from San Francisco through 2020
  • All sailings with Carnival Radiance through and including 01.11.2020
  • All sailings with Carnival Legend through and including 30.10.2020

All affected guests or their travel agents will be contacted individually by us with all information and details regarding cancellations and rebooking.

We ask for your kind understanding that in these exceptional circumstances it will take us longer than normal to respond to your inquiries. We are determined to settle your requests as soon as possible.

For all cruises departing from 1 August 2020 we offer the following flexible options:

Guests who want to keep their booking:

  • Guests who choose to keep their booking as currently scheduled for departures between 01.08.2020 and 30.09.2020 will receive the following Onboard Credit (OBC) amounts automatically and do not need to contact us. Valid for bookings made no later than 10.03.2020:
    • $50 per cabin for 2 day to 5 day cruises
    • $100 per cabin for 6 day and longer cruises
       

Guests who want to change their booking:

  • For all departures until 30.09.2020, if you decide to change vacation plans, we will allow to move the booking to a new date and receive a Future Cruise Credit (FCC)* in the amount of the non-refundable cancellation fee:
    • Departures June – September 2020: Move your booking to a future date no later than 30 days prior to departure, departure of the new cruise no later than one year after the original departure. Valid for bookings made no later than 10.03.2020.

*The Future Cruise Credit (FCC) is non-transferable, cannot be used as a deposit or applied to a chartered sailing and has no cash value. The FCC may only be used towards the cruise fare of one booking in the same currency in which the original voyage was originally paid and cannot be used for taxes, fees and port expenses, onboard charges or gratuities.The booking guest shall be responsible for payment of the difference between the amount of the FCC and the amount of the new booking. If the amount of the new cruise is less than the amount of the FCC, the remaining unused part of the FCC forfeits.

 

Thank you for your continued support and loyalty

Your Carnival Cruise Line Team

 

 

 

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